LSA Leads & Budget: Why Review Activity Matters More Than You Think

By Panajota Gushkova

Quick Summary: Most tree service businesses assume that the performance of their Local Services Ads rises or falls based on their budget. But Google’s own LSA ranking factors show something very different:

The biggest driver of LSA performance is review velocity.

Not just how many Google reviews you have, but how recent they are and how consistently new ones come in.

This is also a core finding from our own research on the relationship between Google reviews, LSA leads, and the cost per lead from Local Services Ads. The number of customer reviews and review activity (the consistency with which you get new reviews) directly affect how much you actually need to spend to stay competitive in your market.

Why You Should Care

Getting Consistent Reviews Matters

Google cares about what customers say about you right now, not just what they said last year. A business with 300 old reviews but no new activity will often lose visibility to a competitor getting steady feedback every month.

Independent tests show that businesses generating 5–10 new reviews each month typically:

  • Hold a stronger position in the LSA results
  • Get more impressions and more calls
  • Pay less per lead
  • Outrank bigger competitors who aren’t collecting recent reviews
  • Build more trust instantly (because customers see up-to-date feedback)

And here’s the important part:

Even a healthy budget won’t compensate for low review numbers or a lack of recent reviews (poor review activity).

Google simply prioritizes active, well-reviewed businesses.

What You Should Do

Get More Google Reviews

If you want more LSA leads without handing even more money to Google, you need a steady stream of reviews.

Here’s what moves the needle:

  • Ask for reviews immediately after every job – the timing matters
  • Aim for at least 3–5 new reviews per month
  • Give customers the direct link to your Google Business Profile reviews (don’t make them search for it!)
  • Encourage customers to mention the type of work you performed
  • Build a simple, repeatable review request process your team won’t forget to follow – consistency is key

And if you haven’t tried it yet, plug your numbers into our LSA Performance & Budget Calculator.

It’s based on extensive research with tree service companies in the USA and shows exactly how your volume of Google reviews impact your LSA ranking strength, expected LSA lead flow, and how much budget you actually need to stay competitive in your area – not just what Google “suggests” spending.

👉 Try the LSA Budget Calculator here: https://treecaremarketingsolutions.com/lsa-budget-calculator/