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Why You Cannot Ask Customers For a Yelp Review

By Monica Hemingway

  SUMMARY Did you know that Yelp’s terms of service expressly prohibit you from soliciting reviews? And that Yelp penalizes companies that do this, causing them to virtually disappear from the Yelp results? Actually, most review sites have policies that prevent you from directly asking customers for positive reviews (i.e., only asking individuals who’ve had…

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Google LSA’s “Get Competitive Quotes”: What Tree Service Companies Need to Know

By Monica Hemingway | November 19, 2025
Posted in
Finger tapping on a local tree service listing on a mobile phone.

Google’s new “Get Competitive Quotes” feature in Local Services Ads is changing how tree service companies get leads. Learn the pros, cons, and how to track ROI.

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Why Potential Customers Are Not Calling Your Tree Service Company

By Monica Hemingway | September 16, 2025
Posted in
A confused-looking woman doing tree service research on her phone while looking at a tree in her front yard.

70% of tree service customer research and decisions happen before they even contact you. Instead of fighting over the same expensive leads as your competitors, learn how to position yourself as the obvious choice BEFORE customers start calling companies.

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Practical AI Applications for Your Tree Care Business

By Monica Hemingway | June 28, 2025
Posted in
A person's hand holding a pen on a laptop with trees on the screen.

As a licensed arborist and marketing strategist for tree care companies, I’ve seen my fair share of industry transformations. But none quite matches the potential of artificial intelligence (AI) to revolutionize how we operate our businesses, serve our customers and grow our bottom line.

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The Review Crisis Killing Tree Service Companies (And How to Fix It)

By Monica Hemingway | June 17, 2025
Posted in
Laptop showing online reviews and star rating.

Discover why most review strategies fail tree care companies and learn the data-driven approach that generates more positive reviews, more leads, and more revenue.

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Does Google Own Your Local Services Ads Assets? April 2025 Terms of Service Say They Do

By Monica Hemingway | April 24, 2025
Posted in
A couple of hands with a laptop, searching on google.

On April 22, Google notified advertisers of a significant update to its Terms of Service for Local Services Ads (LSAs) and asked them to accept the new terms by June 5, 2025. If advertisers don’t accept, their Local Services Ads will stop running after June 5th. What’s New in the LSA Terms of Service? Google…

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How Much Will Google Ads Cost My Tree Service Company?

By Monica Hemingway | June 4, 2024
Posted in
Cost of Google AdWords for tree care companies

One of the most common questions we get from our tree care clients is “How much will a Google Ads campaign cost?” It’s a fair question – but not an easy one to answer.

Here are the basic rules of thumb for cost per click, total budget, ROI, and more. If you’re thinking about running an Ads campaign for your tree care company, you need to read this.

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Google’s Helpful Content Update Hits Tree Service Websites

By Monica Hemingway | August 29, 2022
Posted in
Fingers typing on a keyboard with Google update signs in foreground.

Many tree care companies will see huge website ranking changes from Google’s helpful content update. Learn why and how it’ll affect your website, what to do if your rankings tank, and how to rise to the top of the search results by creating helpful content.

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Domain Name Expiration Letter Scam: Don’t Fall For This!

By Monica Hemingway | April 13, 2022
Posted in
Domain expiration scammer in front of computers.

Many people fall prey to a common scam in which companies send misleading invoices for domain name registration renewals. Not only can it result in unnecessary charges, but you can also lose control over your domain names. Learn how to avoid this scam and ensure the security of your domain names.

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Are Online Reviews Still Worthwhile?

By Monica Hemingway | March 21, 2022
Posted in
TCMS blog header online reviews worthwhile

Online reviews can have a huge impact on a tree service company’s success. But with more fake reviews, less trust in online reviews, and more extreme reviews, what should you do?

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Is Your Online Reputation Killing Your Business?

By Monica Hemingway | November 10, 2021
Posted in
Reasons Youre Not Getting More Customers1

It used to be so simple. When it came to business, you said what you meant, did what you said, and as a result, people said nice things about you. Candor, honesty, and reliability resulted in a rock solid reputation. But nowadays, your reputation is developed FOR you. So what can you do to build and maintain a great reputation?

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The Tree Care Business Podcast

Business Growth Tips from Industry Experts

This video podcast series answers common questions about services many tree service companies use as they grow their business. Learn the ins and outs in these brief, informative videos (audio and written transcripts are also available). Don't miss another episode - subscribe to get the latest show delivered straight to your inbox!

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A FREE newsletter for the tree service industry describing what's new and relevant in online marketing, what it means for your business, and what to do about it

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Monthly Marketing Ideas (Apr-July 2022)

Marketing Ideas for Every Month of the Year!

Get your free download with monthly holidays to celebrate (you probably haven't heard of some before!), marketing ideas for specific days of the month, and topics to focus on each month to increase online visibility, engagement, and lead generation.

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