Upload your customer list.
Your existing customer database is added to Lead Engine and cleaned to remove undeliverable addresses.
New in Lead Engine
When the forecast changes, your customers should hear from you.
Send timely, personalized emails before or after severe weather. Every message goes only to your existing customers and sounds like it came directly from you.
Existing customer lists only. No purchased lists. No sales pitch.
HHi Sarah,Hurricane forecast · Wilmington
We’re keeping an eye on the storm and wanted you to know we’re here if you need us.
Your Tree Care Team
5 affected ZIP codes
Ice stormsHurricanesDerechosNor’eastersSevere windHeavy snowIce stormsHurricanesDerechosNor’eastersSevere windHeavy snow
Signal 01Forecast window · Local service area
Customer care, not a campaign
Helpful outreach should not feel like marketing.
When severe weather is on the way, your customers may already be wondering who they can call if trees come down. A timely note from a company they trust can reassure them before the worst happens.
This is not a mass promotion. It is a personal service message sent to the right customers, in the right locations, at the right moment.
Signal 02Event + timing + affected ZIP codes
Localized by ZIP code
How it works
From storm signal to customer support in three simple steps.
Describe the weather event.
Select the storm type, whether it is coming or has passed, and the ZIP codes most likely to be affected.
Send the right message.
Lead Engine triggers the right before-storm or after-storm template, personalized for each customer and location.
Signal 03Wilmington · Hurricane forecast · Before event
Personal by design
It looks like a normal email because it is meant to feel personal.
Every template is prepared with your logo, email signature, and core message. Edit the wording at any time so it sounds more like you.
First nameSarah
LocationWilmington
Weather eventHurricane
TimingBefore the storm
SenderYour company
Your Tree Care CompanyHi Sarah,
With severe weather expected near Wilmington, we wanted to let you know that our team is here if you need us.
If the storm causes significant tree damage, reply to this email or give us a call. We’ll be ready to help.
Signal 04Customer database verified
Responsible use built in
For your customers. Never for cold outreach.
Prospect databases and purchased lists are not permitted. This safeguard protects your sender reputation, your customers’ trust, and the purpose of the service.
Misuse can result in the service being shut down.
Signal 05Before storm + After storm
What’s included
Everything you need to respond quickly and responsibly.
Your setup, templates, personalization, and sending workflow are prepared inside Lead Engine, so the next storm does not catch your customer communications unprepared.
Before-storm email templates
After-storm email templates
Customer list upload and cleaning
Storm-event and ZIP-code selection form
First-name and location personalization
Your logo and email signature built in
Fully editable content
Unlimited sends
Be the helpful message they remember.
Signal 06Ready for every weather window
Simple pricing
Ready when the weather changes.
Add a dependable storm-response layer to Lead Engine without a separate setup fee.
Before-storm and after-storm workflows are both included.
Storm Response Customer CareLead Engine add-on
$99/ month
12-month commitment. No setup fee.
Unlimited sends$0.0015 per email sent
Add storm response to Lead EngineFor existing customer lists only.Signal 07Service terms + responsible use
Questions, answered
What to know before the next storm.
Clear terms. Responsible sending. No surprises.
What kinds of weather events can I send emails for?
You can prepare outreach for ice storms, hurricanes, derechos, nor’easters, severe wind, heavy snow, and other weather events that may affect your service area.
Can I send only to the most affected locations?
Yes. You select the ZIP codes that are forecasted to be affected or that have already experienced the event, so your outreach stays local and relevant.
Can I change the email templates?
Yes. Your templates arrive prepared with your branding and core content. You can edit the wording at any time so every message sounds like you.
Can I upload a prospect or purchased email list?
No. Storm Response Customer Care is strictly for your existing customers. Prospect databases and purchased lists are not permitted, and misuse can result in the service being shut down.
Are sends unlimited?
Yes. You can send as often as needed. A small usage fee of $0.0015 applies to each email sent.
Why is there a 12-month commitment?
The 12-month commitment allows TCMS to set up the service, prepare your branded templates, and clean your customer list without charging a separate setup fee.
Signal 08Your service area · Your customers · Your voice
Start the conversation
Be the reassuring message your customers receive when the weather turns.
Add Storm Response Customer Care to Lead Engine and make thoughtful, localized outreach part of your severe-weather response.
No setup fee Branded templates included Existing customers only
Request received
Thank you. We’re ready to help you get storm-response outreach in place.
Your request has been sent securely to the TCMS team. We’ll review your details and follow up at within one business day.
Look for a message from the TCMS team with your next steps.